Patients misled by a wrong provider directory pay only in-network costs
Health plans and insurers must cover care when an enrollee relied on a wrong or misleading provider directory, where before regulators only had the power to order it. Providers may charge only in-network cost sharing, and plans check directories through one state-chosen data hub.
Who it affects
Health plan enrollees, health plans, insurers and providers
When
This law takes effect on January 1, 2027; the changes described here start on July 1, 2027.
- : Signed into law
- : Law takes effect
- : The changes described here start to apply
Official text
California AB 280: Health care coverage: provider directories.
On California Legislative Information. The official text is what counts; read it before you act.
Not legal advice. Plain-English summaries to help you find what changes and when. Not legal advice: read the official text, and ask a lawyer about your situation.