Health plans and insurers must accept medical records for claims electronically
Health plans and insurers must accept medical records for claims through a standard electronic method, with a file size limit big enough for typical records. They may not deny, pend or delay a claim only because their systems can't take the documents.
Who it affects
Health plans, health insurers and doctors and hospitals filing claims
When
This law takes effect on January 1, 2027; the changes described here start on May 26, 2028.
- : Signed into law
- : Law takes effect
- : The changes described here start to apply: health plans and insurers must take claim records electronically
Official text
California AB 2499: Health care coverage: claims payments.
On California Legislative Information. The official text is what counts; read it before you act.
Not legal advice. Plain-English summaries to help you find what changes and when. Not legal advice: read the official text, and ask a lawyer about your situation.